Support and information
Help center
Learn what the Assistant can do, how its AI processing works, and which terms apply when you use it.
AI disclosure
What is sent through the AI API, how answers are generated, and what you should verify.
Read the disclosureTerms of Use
The rules, limitations, and responsibilities that govern use of the Assistant.
Read the termsPrivacy Notice
The information we collect, why we use it, and the service providers that process it.
Read the notice
Using the Assistant well
AI guidance is a starting point, not a validated method
Confirm software paths against your installed version. Validate analytical recipes, spectrometer assignments, standards, peaks, backgrounds, interferences, count times, and beam conditions on the intended instrument before routine use.
Need help?
For account, access, privacy, or product questions, email support@probesoftware.com.